Sony WH-CH720N Wireless Noise Cancelling Headphones
Product Overview
The Sony WH-CH720N Wireless Noise Cancelling Headphones are a mid-range addition to Sony’s extensive lineup of audio devices. Known for delivering quality sound and reliable noise-cancelling capabilities, these headphones are designed for those who seek a balance between performance, comfort, and affordability. As part of Sony's CH series, the WH-CH720N offers advanced noise-cancelling technology, enhanced sound quality, and seamless wireless connectivity, making it a perfect choice for everyday use—whether you're commuting, working, or relaxing at home.
These headphones are equipped with Sony’s proprietary Dual Noise Sensor Technology and Adaptive Sound Control, which intelligently adjusts the noise-cancelling level based on your environment. With up to 35 hours of battery life, hands-free calling, and support for voice assistants like Google Assistant and Alexa, the WH-CH720N combines functionality with ease of use. The design is sleek and lightweight, ensuring comfort even during extended listening sessions.
Whether you're a casual listener or a frequent traveler, the WH-CH720N is engineered to enhance your audio experience with Sony’s signature sound quality and effective noise-cancelling features, all packed into a portable, stylish design.
Product Description
The Sony WH-CH720N Wireless Noise Cancelling Headphones are designed to provide a superior listening experience at an affordable price point. With advanced noise-cancelling features, high-quality audio, and a comfortable, lightweight design, these headphones are ideal for those who want to enjoy their music without distractions.
At the heart of the WH-CH720N is Sony's Dual Noise Sensor Technology, which uses two microphones to capture ambient sound and effectively cancel it out. This technology works in tandem with Sony's Integrated Processor V1 to deliver a customized noise-cancelling experience that adapts to your surroundings. Whether you're in a noisy coffee shop, on a crowded train, or walking down a busy street, the WH-CH720N ensures that you can focus on your music, podcasts, or calls without interference.
The headphones feature 30mm dynamic drivers that deliver crisp, clear sound with balanced bass and treble. With support for high-quality audio codecs like AAC and SBC, the WH-CH720N ensures that your music is reproduced with clarity and depth, regardless of the genre. The inclusion of Digital Sound Enhancement Engine (DSEE) technology further enhances the listening experience by restoring high-frequency elements lost in compression.
Comfort is a key feature of the WH-CH720N. The headphones are lightweight, weighing just 192 grams, and feature soft, pressure-relieving ear pads that make them comfortable to wear for long periods. The adjustable headband and swivel design allow the headphones to fit securely and comfortably on different head shapes and sizes.
The WH-CH720N is also designed with convenience in mind. The headphones support Bluetooth 5.0 for a stable wireless connection and can pair with multiple devices, allowing you to switch between your phone, tablet, and laptop with ease. The built-in microphone and hands-free calling features ensure that you can take calls without removing the headphones. Additionally, the headphones are compatible with voice assistants like Google Assistant and Alexa, allowing you to control your music, get information, and manage your smart devices with simple voice commands.
The battery life of the WH-CH720N is impressive, offering up to 35 hours of playback with noise-cancelling activated. A quick charge feature provides 60 minutes of playback from just 10 minutes of charging, ensuring that your music is always ready when you are.
Key Features
- Dual Noise Sensor Technology: Utilizes two microphones to capture and cancel ambient noise, providing an immersive listening experience.
- Adaptive Sound Control: Automatically adjusts the level of noise cancellation based on your surroundings and activities.
- 30mm Dynamic Drivers: Deliver crisp, clear sound with balanced bass and treble for a wide range of music genres.
- Digital Sound Enhancement Engine (DSEE): Restores high-frequency elements lost in compression, enhancing the quality of your music.
- Bluetooth 5.0 Connectivity: Ensures a stable and reliable wireless connection with support for multiple devices.
- Voice Assistant Compatibility: Works with Google Assistant and Alexa for hands-free control of your music and smart devices.
- Hands-Free Calling: Built-in microphone allows for clear and natural-sounding phone calls without removing the headphones.
- Comfortable Design: Lightweight and ergonomic with soft, pressure-relieving ear pads and an adjustable headband for long-term comfort.
- Long Battery Life: Up to 35 hours of playback with noise-cancelling activated, with a quick charge feature for fast top-ups.
- Swivel Design: The ear cups swivel flat, making them easy to store and carry in a bag or backpack.
- Multipoint Connectivity: Allows you to pair and switch between multiple devices seamlessly.
Specifications
- Model: Sony WH-CH720N
- Driver Unit: 30mm, Dynamic
- Frequency Response: 7 Hz – 20,000 Hz
- Impedance: 31 ohms (1 kHz)
- Sensitivity: 108 dB/mW
- Battery Life: Up to 35 hours (NC on), up to 50 hours (NC off)
- Charging Time: Approx.3.5 hours
- Quick Charge: 10 minutes for 60 minutes of playback
- Weight: 192g
- Bluetooth Version: 5.0
- Bluetooth Range: Up to 10 meters
- Supported Codecs: SBC, AAC
- Voice Assistant Compatibility: Google Assistant, Alexa
- Microphone: Integrated microphone for hands-free calling
- Color Options: Black, Blue, White
- Warranty: 1 Year Warranty
Review
Sound Quality
The Sony WH-CH720N delivers a balanced and enjoyable sound profile, which is impressive considering its mid-range price point. The 30mm dynamic drivers offer a well-rounded audio experience, with clear mids and highs and a slightly emphasized bass that adds depth to your music without overwhelming other frequencies. The headphones perform well across various genres, from bass-heavy electronic music to more vocal-centric tracks like pop and classical music.
One of the standout features of the WH-CH720N is its Digital Sound Enhancement Engine (DSEE), which enhances compressed audio files by restoring high-frequency elements lost during compression. This results in a more dynamic and detailed listening experience, particularly when streaming music from services like Spotify or Apple Music, where files are often compressed.
Noise Cancelling Performance
Sony's Dual Noise Sensor Technology is a highlight of the WH-CH720N, offering effective noise-cancelling capabilities that are competitive with higher-end models. The technology uses two microphones to capture ambient noise, which is then processed by Sony's Integrated Processor V1 to produce an opposing sound wave that cancels out the noise.
While the noise-cancelling performance might not be as strong as that of Sony's flagship models like the WH-1000XM4, it is more than adequate for most situations. The headphones do an excellent job of reducing low-frequency noises like the hum of an airplane engine or the rumble of a train, making them a great choice for commuters and travelers.
The Adaptive Sound Control feature is another useful addition, automatically adjusting the noise-cancelling settings based on your environment. This means the headphones can adapt to your surroundings, whether you're walking down a busy street or sitting quietly in an office.
Comfort and Build Quality
The WH-CH720N is designed with comfort in mind. The lightweight construction, combined with soft, pressure-relieving ear pads, ensures that the headphones remain comfortable even during extended listening sessions. The adjustable headband allows for a customizable fit, accommodating a variety of head sizes.
The build quality is solid for the price, with a combination of plastic and metal components that feel durable yet lightweight. The ear cups swivel flat, making them easy to store in a bag or backpack, although the headphones do not fold up completely, which might be a consideration for those looking for maximum portability.
Battery Life
Battery life is another area where the WH-CH720N excels. With up to 35 hours of playback with noise-cancelling activated, these headphones are well-suited for long commutes or extended use throughout the day. If you prefer to conserve battery life by turning off the noise-cancelling feature, you can extend the playback time to up to 50 hours.
The quick charge feature is particularly handy, providing 60 minutes of playback from just 10 minutes of charging. This ensures that even if you forget to charge the headphones overnight, you can quickly top up the battery before heading out.
Connectivity and Features
The WH-CH720N supports Bluetooth 5.0, providing a stable and reliable wireless connection with a range of up to 10 meters. The headphones can pair with multiple devices, allowing you to switch seamlessly between your smartphone, tablet, or laptop. This is particularly useful for those who use different devices throughout the day.
While the headphones do not feature touch controls, the button-based controls on the ear cups are intuitive and easy to use. You can adjust the volume, skip tracks, and answer calls without needing to take out your phone.
The integration of voice assistants like Google Assistant and Alexa adds an extra layer of convenience. With a simple voice command, you can control your music, get information, or manage your smart home devices, all without lifting a finger.
Warranty Details
The Sony WH-CH720N Wireless Noise Cancelling Headphones come with a 1-year limited warranty. This warranty covers manufacturing defects in materials and workmanship under normal use conditions. It does not cover damages caused by misuse, accidents, or unauthorized repairs.
If your headphones develop a fault within the warranty period, Sony will either repair or replace the product at no extra cost. To claim the warranty, you will need to provide proof of purchase, such as the original receipt or invoice.
Refund/Return/Exchange Policy
Sony offers a 7-day refund, return, or exchange policy for the WH-CH720N Wireless Noise Cancelling Headphones. If you are not completely satisfied with your purchase, you can return the product within 7 days of purchase for a refund or exchange.
Steps to Initiate a Refund/Return/Exchange
- Contact Sony Customer Support: Reach out to Sony's customer support team within 7 days of purchase to request a refund, return, or exchange.
- Provide Proof of Purchase: Submit the original receipt or proof of purchase.
- Return the Product: Follow the instructions provided by customer support to return the headphones in their original packaging and condition.
- Inspection and Processing: Once the product is received and inspected, Sony will process the refund, return, or exchange accordingly.
Conclusion
The Sony WH-CH720N Wireless Noise Cancelling Headphones are a strong contender in the mid-range segment, offering a well-rounded package of sound quality, noise-cancelling performance, and comfort. With advanced features like Dual Noise Sensor Technology, Adaptive Sound Control, and support for voice assistants, these headphones are designed to meet the needs of modern listeners who demand versatility and convenience.
While they may not offer the same level of premium features as Sony's flagship models, the WH-CH720N provides excellent value for money, making them an ideal choice for those looking for high-quality wireless headphones without breaking the bank. Whether you're commuting, working from home, or simply relaxing, the WH-CH720N delivers a reliable and enjoyable listening experience.
With a 1-year warranty and a 7-day refund/return/exchange policy, the Sony WH-CH720N offers peace of mind along with its impressive performance. For anyone in the market for wireless noise-cancelling headphones that strike a balance between price and features, the WH-CH720N is a worthy investment.